CCIE Collaboration Written 400-051

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It’s time to renew my CCIE again. This time I am gonna do it with the Collaboration written exam. It’s more then 7 year ago that I passed my CCIE Voice, but the knowledge is still there. 🙂 Ofcours I start with the SRND and deployment guides. Normally that covers a lot of the written.

What should I know for the exam ? The recommended reading list :

Cisco Press Resources

Cisco Solutions Reference Network Design (SRND) and Design Guides

Administration and Deployment Guides

The Exam Topics :

1.0 Cisco Collaboration Infrastructure

10%

1.1 Cisco UC Deployment Models
1.2 User management
1.3 IP routing in Cisco Collaboration Solutions
1.4 Virtualization in Cisco Collaboration Solutions
  • 1.4.a UCS
  • 1.4.b VMware
  • 1.4.c Answer files
1.5 Wireless in Cisco Collaboration Solutions
1.6 Network services
  • 1.6.a DNS
  • 1.6.b DHCP
  • 1.6.c TFTP
  • 1.6.d NTP
  • 1.6.e CDP/LLDP
1.7 PoE
1.8 Voice and data VLAN
1.9 IP multicast
1.10 IPv6

 

2.0 Telephony Standards and Protocols

15%

2.1 SCCP
  • 2.1.a Call flows
  • 2.1.b Call states
  • 2.1.c Endpoint types
2.2 MGCP
  • 2.2.a Call flows
  • 2.2.b Call states
  • 2.2.c Endpoint types
2.3 SIP
  • 2.3.a Call flows
  • 2.3.b Call states
  • 2.3.c DP
  • 2.3.d BFCP
2.4 H.323 and RAS
  • 2.4.a Call flows
  • 2.4.b Call states
  • 2.4.c Gatekeeper
  • 2.4.d H.239
2.5 Voice and video CODECs
  • 2.5.a H.264
  • 2.5.b ILBC
  • 2.5.c ISAC
  • 2.5.d LATM
  • 2.5.e G.722
  • 2.5.f Wide band
2.6 RTP, RTCP, and SRTP

3.0 Cisco Unified Communications Manager (CUCM)

25%

3.1 Device registration and redundancy
3.2 Device settings
3.3 Codec selection
3.4 Call features
  • 3.4.a Call park
  • 3.4.b Call pickup
  • 3.4.c BLF speed dials
  • 3.4.d Native call queuing
  • 3.4.e Call hunting
  • 3.4.f Meet-Me
3.5 Dial plan
  • 3.5.a Globalized call routing
  • 3.5.b Local route group
  • 3.5.c Time-of-day routing
  • 3.5.d Application dial rules
  • 3.5.e Digit manipulations
3.6 Media resources
  • 3.6.a TRP
  • 3.6.b MOH
  • 3.6.c CFB
  • 3.6.d Transcoder and MTP
  • 3.6.e Annunciator
  • 3.6.f MRG and MRGL
3.7 CUCM mobility
  • 3.7.a EM/EMCC
  • 3.7.b Device Mobility
  • 3.7.c Mobile Connect
  • 3.7.d MVA
3.8 CUCM serviceability and OS administration
  • 3.8.a Database replication
  • 3.8.b CDR
  • 3.8.c Service activation
  • 3.8.d CMR
3.9 CUCM disaster recovery
3.10 ILS/URI dialing
  • 3.10.a Directory URI
  • 3.10.b ISL topology
  • 3.10.c Blended addressing
3.11 Call Admission Control
  • 3.11.a CAC/ELCAC
  • 3.11.b RSVP
  • 3.11.c SIP preconditions
3.12 SIP and H.323 trunks
  • 3.12.a SIP trunks
  • 3.12.b H.323 trunks
  • 3.12.c Number presentation and manipulation
3.13 SAF and CCD
3.14 Call recording and silent monitoring

4.0 Cisco IOS UC Applications and Features

20%

4.1 CUCME
  • 4.1.a SCCP phones registration
  • 4.1.b SIP phones Registration
  • 4.1.c SNR
4.2 SRST
  • 4.2.a CME-as-SRST
  • 4.2.b MGCP fallback
  • 4.2.c MMOH in SRST
4.3 CUE
  • 4.3.a AA
  • 4.3.b Scripting
  • 4.3.c Voiceview
  • 4.3.d Web inbox
  • 4.3.e MWI
  • 4.3.f VPIM
4.4 Cisco IOS-based call queuing
  • 4.4.a B-ACD
  • 4.4.b Voice hunt groups
  • 4.4.c Call blast
4.5 Cisco IOS media resources
  • 4.5.a Conferencing
  • 4.5.b Transcoding
  • 4.5.c DSP management
4.6 CUBE
  • 4.6.a Mid-call signaling
  • 4.6.b SIP profiles
  • 4.6.c Early and delayed offer
  • 4.6.d DTMF interworking
  • 4.6.e Box-to-box failover and redundancy
4.7 Fax and modem protocols
4.8 Analog telephony signalling
  • 4.8.a Analog telephony signalling theories (FXS/FXO)
  • 4.8.b Caller ID
  • 4.8.c Line voltage detection
  • 4.8.d THL sweep
  • 4.8.e FXO disconnect
  • 4.8.f Echo
4.9 Digital telephony signalling
  • 4.9.a Digital telephony signalling theories (T1/E1, BRI/PRI/CAS)
  • 4.9.b Q.921 and Q.931
  • 4.9.c QSIG
  • 4.9.d Caller ID
  • 4.9.e R2
  • 4.9.f NFAS
4.10 Cisco IOS dial plan
  • 4.10.a Translation profile
  • 4.10.b Dial-peer matching logics
  • 4.10.c Test commands
4.11 SAF/CCD
4.12 IOS CAC
4.13 IOS accounting

 

5.0 Quality of Service and Security in Cisco Collaboration Solutions

12%

5.1 QoS: link efficiency
  • 5.1.a LFI
  • 5.1.b MMLPPP
  • 5.1.c FRF.12
  • 5.1.d cRTP
  • 5.1.e VAD
5.2 QoS: classification and marking
  • 5.2.a Voice versus video classification
  • 5.2.b Soft clients versus hard clients
  • 5.2.c Trust boundaries
5.3 QoS: congestion management
  • 5.3.a Layer 2 priorities
  • 5.3.b Low latency queue
  • 5.3.c Traffic policing and shaping
5.4 QoS: medianet
5.5 QoS: wireless QoS
5.6 Security: mixed mode cluster
5.7 Security: secured phone connectivity
  • 5.7.a VPN phones
  • 5.7.b Phone proxy
  • 5.7.c TLS proxy
  • 5.7.d IEEE 802.1x
5.8 Security: default security features
5.9 Security: firewall traversal
5.10 Security: toll fraud

 

6.0 Cisco Unity Connection

8%

6.1 CUCM and CUCME integration
6.2 Single inbox
6.3 MWI
6.4 Call handlers
6.5 CUC dial plan
6.6 Directory handlers
6.7 CUC features
  • 6.7.a High availability
  • 6.7.b Visual voicemail
  • 6.7.c Voicemail for Jabber

6.8 Voicemail networking

7.0 Cisco Unified Contact Center Express

4%

7.1 UCCX CTI Integration
7.2 ICD functions
7.3 UCCX scripting components

 

8.0 Cisco Unified IM and Presence

6%

8.1 Cisco Unified IM Presence Components
8.2 CUCM integration
8.3 Cisco Jabber
8.4 Federation
8.5 Presence Cloud Solutions
8.6 Group chat and compliance

 

https://learningnetwork.cisco.com/community/certifications/ccie_collaboration/written_exam/study-material is a nice page.

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